best practices: 
Managers

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The following resources have been volunteered by IBC members for the confidential sharing of information and education of fellow IBC members. These resources may be used to influence, inform, and/or improve managerial policies and procedures at IBC member stores, but being specific to IBC member stores, may not be shared or discussed outside of IBC.

Management Handbook resources

• Manager Handbook Template based on Joyce Meskis' Manager Training Handbook and incorporating best practices from IBC member stores (see the original document at right). This document is built as a separate web page in Notion.

• Manager Handbook Framework to prioritize contents of your store's management handbook
• Manager Resources Template to be used in Manager Handbooks, created by Jax Caldwell Dunn (Bookshop Santa Cruz), Jessilynn Norcross (McLean & Eakin), and Pam Cady (University Book Store) for the spring 2023 IBC Idea Exchange

Joyce Meskis' Manager Training Manual

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best practices

IBC managers have shared resources, policies, strategies, and experiences with regard to a number of topics. Click here to view a live google doc housing these resources. Do not delete or add any information from this google doc.

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training

Recently unearthed from the fossilized archives of the ABA's training video production department. Hat tip to Jax from Bookshop Santa Cruz for locating these and creating a handy playlist.
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