The following resources have been volunteered by IBC members for the confidential sharing of information and education of fellow IBC members. These resources may be used to influence, inform, and/or improve managerial policies and procedures at IBC member stores, but being specific to IBC member stores, may not be shared or discussed outside of IBC.
Management Handbook resources
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best practices
IBC managers have shared resources, policies, strategies, and experiences with regard to a number of topics. Click here to view a live google doc housing these resources. Do not delete or add any information from this google doc.
training
Recently unearthed from the fossilized archives of the ABA's training video production department. Hat tip to Jax from Bookshop Santa Cruz for locating these and creating a handy playlist.