IBC

best practices: 
Managers

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The following resources have been volunteered by IBC members for the confidential sharing of information and education of fellow IBC members. These resources may be used to influence, inform, and/or improve managerial policies and procedures at IBC member stores, but being specific to IBC member stores, may not be shared or discussed outside of IBC.

Management Handbook resources

  • Manager Handbook Template based on Joyce Meskis' Manager Training Handbook and incorporating best practices from IBC member stores (see the original document at right). This document is built as a separate web page in Notion.
  • Manager Handbook Framework to prioritize contents of your store's management handbook
  • Manager Resources Template to be used in Manager Handbooks, created by Jax Caldwell Dunn (Bookshop Santa Cruz), Jessilynn Norcross (McLean & Eakin), and Pam Cady (University Book Store) for the spring 2023 IBC Idea Exchange
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Joyce Meskis' Manager Training Manual

best practices

IBC managers have shared resources, policies, strategies, and experiences with regard to a number of topics. Click here to view a live google doc housing these resources. Do not delete or add any information from this google doc.

training

Recently unearthed from the fossilized archives of the ABA's training video production department. Hat tip to Jax from Bookshop Santa Cruz for locating these and creating a handy playlist.
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